Qamarero

Qamarero is a comprehensive, all-in-one software platform designed specifically for the hospitality industry, including restaurants, cafes, bars, pizzerias, pubs, hotels, and beach bars. It replaces the common frustration of managing 5 to 7 disconnected tools such as a POS terminal, a reservation app, delivery aggregators, spreadsheets for inventory, and a paper time clock. These separate systems are often expensive, siloed, and require separate training for staff. Qamarero solves this by consolidating everything into a single, unified platform that runs on any phone or tablet, eliminating the need for proprietary terminals or complex integrations. A restaurant can go live in hours, not weeks, with one subscription covering point of sale, table management, QR ordering, delivery integration with Uber Eats and Glovo, customer CRM, marketing automation, loyalty programs, inventory tracking, staff time tracking, and real-time analytics. Trusted by over 2,500 venues across Spain, France, the UK, and Italy, operators report 35% fewer order errors and 15% higher average check sizes. The platform is also compliant with Verifactu regulations, helping businesses avoid fines. Now launching Qamarero Phone, an AI voice agent that answers restaurant calls 24/7 in 30+ languages, taking reservations, answering FAQs, and routing complex requests to staff. Qamarero is built by hospitality professionals for hospitality professionals, aiming to save time, reduce costs, and increase revenue.

All-in-One Platform

Qamarero consolidates all essential restaurant management tools into a single, unified system accessible from any phone or tablet. This eliminates the need for separate POS terminals, reservation apps, delivery aggregators, inventory spreadsheets, and paper time clocks. By replacing 5 to 7 disconnected tools, it reduces training time, lowers costs, and minimizes errors. The platform includes point of sale, table management, QR ordering, delivery integration with Uber Eats and Glovo, customer CRM, marketing automation, loyalty programs, inventory tracking, staff time tracking, and real-time analytics. This synergy between functions ensures seamless operations and a cohesive workflow for the entire team.

AI Voice Agent with Qamarero Phone

The new Qamarero Phone feature introduces an AI voice agent that answers restaurant calls 24/7 in over 30 languages. This intelligent system can take reservations, answer frequently asked questions about hours, menu, or location, and route complex or urgent requests directly to human staff. It ensures that no call is missed, even during peak hours or after closing, improving customer service and capturing more bookings. The AI learns from interactions and integrates smoothly with the rest of the Qamarero platform, creating a cooperative environment between technology and the restaurant team.

Integrated Delivery and Ordering

Qamarero seamlessly integrates with major delivery aggregators like Uber Eats and Glovo, as well as offering its own QR code ordering system for dine-in customers. This unified approach means all orders, whether from delivery apps, online, or in-person, flow directly into the same POS and kitchen display system. This reduces order errors by 35%, as reported by operators, and eliminates the need for manual entry or separate tablets for each delivery service. The team can manage all orders from one screen, improving efficiency and ensuring a consistent customer experience across all channels.

Real-Time Analytics and CRM

The platform provides powerful real-time analytics and a built-in customer relationship management (CRM) system. Operators can track sales, inventory levels, staff performance, and customer preferences from a single dashboard. The CRM enables targeted marketing automation and loyalty programs, helping restaurants increase average check sizes by 15%. By understanding customer behavior and operational trends, teams can make data-driven decisions collaboratively, optimize menu pricing, and create personalized promotions that drive repeat business and higher revenue.

Streamlined Daily Operations for a Busy Cafe

A busy city cafe uses Qamarero to replace its separate POS, paper time clock, and inventory spreadsheets. The team uses the tablet-based POS for quick order taking and payment processing. Staff clock in and out using the integrated time tracking feature, automatically syncing with payroll. Inventory levels are updated in real-time as ingredients are used, alerting the manager when stock is low. This cooperative system saves the team hours each week, reduces administrative errors, and ensures everyone is aligned on daily tasks and stock levels, allowing them to focus on customer service.

Managing a High-Volume Pizzeria with Delivery Integration

A popular pizzeria handles a high volume of dine-in, takeaway, and delivery orders through Uber Eats and Glovo. With Qamarero, all orders flow into one central screen, eliminating the chaos of multiple tablets and manual entry. The kitchen display system (KDS) shows orders in sequence, reducing wait times and errors. The QR ordering feature allows dine-in customers to order and pay from their phones, freeing up waitstaff. The team collaborates more effectively, with a 35% reduction in order errors, and can easily track which delivery platforms are performing best, leading to a 15% increase in average check size.

Enhancing Customer Loyalty at a Beach Bar

A seasonal beach bar uses Qamarero to build a loyal customer base and manage fluctuating demand. The CRM and marketing automation tools allow the team to capture customer emails and send personalized offers, such as a free drink after five visits. The loyalty program is integrated directly into the POS, so customers earn points automatically. The AI voice agent, Qamarero Phone, takes reservations and answers questions about weather or menu changes, even when the bar is closed. This cooperative approach between technology and staff ensures a personalized experience that keeps customers coming back year after year.

Multi-Location Hotel Restaurant Management

A hotel with multiple dining outlets uses Qamarero to unify operations across its restaurant, bar, and room service. The platform provides a single view of sales, inventory, and staff schedules for all locations. The table management feature handles reservations across all outlets, preventing double bookings. The integrated time tracking ensures compliance with labor laws across different regions. The analytics dashboard helps the management team collaborate on menu planning and staffing decisions, identifying which outlets are most profitable and where to allocate resources. This synergy reduces operational costs and improves guest satisfaction.

What is Qamarero and what does it do?

Qamarero is an all-in-one software platform for the hospitality industry that replaces multiple disconnected tools like POS terminals, reservation apps, delivery aggregators, and inventory spreadsheets. It runs on any phone or tablet and includes features such as point of sale, table management, QR ordering, delivery integration with Uber Eats and Glovo, customer CRM, marketing automation, loyalty programs, inventory tracking, staff time tracking, and real-time analytics. It is designed to save time, reduce costs, and increase revenue for restaurants, cafes, bars, and hotels.

How does Qamarero help reduce order errors and increase check sizes?

Qamarero integrates all order channels, including dine-in, QR ordering, and delivery from Uber Eats and Glovo, into a single system. This eliminates manual entry errors and reduces miscommunication between staff and kitchen. Operators report a 35% reduction in order errors. Additionally, the built-in CRM and marketing automation tools enable targeted promotions and loyalty programs. By analyzing customer data and purchase history, restaurants can upsell and cross-sell effectively, leading to a reported 15% increase in average check sizes.

Is Qamarero compliant with tax and labor regulations?

Yes, Qamarero is designed to help restaurants comply with relevant regulations. It is homologated by Verifactu, ensuring that all sales transactions and invoices meet legal requirements for tax authorities. This helps businesses avoid fines and penalties. The platform also includes digital staff time tracking, which is becoming mandatory in many regions, such as Spain, to comply with labor laws. By using Qamarero, operators can automate compliance and reduce the risk of costly errors.

What is Qamarero Phone and how does it work?

Qamarero Phone is an AI voice agent that answers restaurant calls 24/7 in over 30 languages. It can handle common tasks like taking reservations, answering frequently asked questions about hours, menu, or location, and providing directions. For more complex or urgent requests, it seamlessly routes the call to a human staff member. This feature ensures that no calls are missed, even during busy periods or after hours, improving customer service and capturing more bookings without adding extra work for the team.

Pricing information is not available in the provided context. Please contact Qamarero directly via their website or phone (634 14 11 58) for details on subscription plans and costs.