PollQR

About PollQR

PollQR is a collaborative platform designed to bridge the gap between businesses and their audiences through the power of QR codes. It specializes in two synergistic workflows: generating QR code surveys for continuous customer feedback and creating QR code live polls for dynamic audience engagement. For business owners, managers, and marketers, PollQR is a partner in growth, offering tools to gather actionable insights, boost online reputations by channeling happy customers to leave reviews, and capture leads—all through simple, scannable codes placed in-store or on materials. For presenters, trainers, and educators, it transforms passive listening into an interactive, cooperative experience, replacing raised hands with real-time polling, Q&A, and feedback collection. The platform's core value proposition lies in its dual focus, powered by AI analytics that help teams quickly understand sentiment and key themes, turning raw data into a clear, cooperative action plan for improvement and connection.

Features of PollQR

AI-Powered Sentiment Analysis

PollQR's integrated AI analytics work alongside your team to instantly process customer feedback. It goes beyond simple data collection by analyzing written comments to determine customer emotions—positive, negative, or neutral—and identifying recurring keywords and themes. This collaborative insight allows you and your team to quickly spot what's working well and what needs attention, transforming subjective comments into objective, actionable business intelligence without manual sorting.

Flexible QR Code Generation & Data Collection

The platform provides a seamless, cooperative workflow for creating purpose-built QR codes. Whether for a long-term survey or a single live poll, you answer a few questions and PollQR sets up your data store. The system automatically collects responses, sends email notifications to your team when feedback arrives, and allows for easy download of all data in CSV format. For live polls, your team controls when to reveal results, choosing from visualizations like pie charts or bar charts to share with the audience.

Professional, Mobile-Friendly Forms

PollQR ensures a positive and cooperative experience for respondents by generating professional, optimized forms that work perfectly on any smartphone. This removes friction for customers leaving feedback or audience members voting, leading to higher participation rates. The forms are designed to be intuitive and fast, respecting the respondent's time while gathering the high-quality data your team needs to make informed decisions.

Real-Time Live Polling Suite

This feature set is built for cooperative presentation environments. Presenters can engage their audience with various interactive poll types, including word clouds, rankings, star ratings, and email collection. By displaying a QR code, attendees can quickly scan and vote, with results updating in real-time. This synergy between presenter and audience makes sessions more memorable, informative, and fun, providing instant feedback and engagement metrics.

Use Cases of PollQR

In-Store Customer Feedback & Review Generation

Retail stores, restaurants, and service businesses can place QR codes on tables, receipts, or storefronts to passively collect continuous customer insights. This cooperative approach makes it easy for customers to share their experiences. The system can then identify satisfied customers and nudge them toward leaving a 5-star review on platforms like Google, directly helping to build and manage the business's online reputation while gathering constructive feedback.

Interactive Conference & Workshop Presentations

Speakers and facilitators at conferences, meetings, and corporate workshops use PollQR to break the monotony of one-way communication. By launching live polls, Q&A sessions, or word clouds, they foster a cooperative learning environment. This real-time interaction gauges audience understanding, collects questions, and makes the content more engaging, ensuring the message is not just delivered but actively participated in.

Educational Classroom Engagement

Educators and trainers can transform their classrooms into interactive, cooperative spaces. Instead of a show of hands, students scan a QR to answer quiz questions, vote on discussion topics, or submit questions anonymously. This inclusive approach increases participation from all students, provides immediate feedback on comprehension, and makes lessons more dynamic and memorable for everyone involved.

Net Promoter Score (NPS) Campaign Management

Teams focused on customer experience can deploy PollQR to run systematic NPS surveys. By generating a QR code linked to a best-practice NPS survey, businesses can effortlessly segment customers into Promoters, Passives, and Detractors over time. The AI analysis helps the team understand the "why" behind the scores, enabling a cooperative, data-driven strategy to improve loyalty and customer relationships.

Frequently Asked Questions

Do attendees need to download an app to participate in live polls?

No, one of the key benefits of PollQR is its simplicity for the end-user. Participants do not need to download any special app. They simply use their smartphone's camera to scan the QR code displayed by the presenter, which opens a mobile-friendly web page where they can submit their vote or feedback instantly, ensuring maximum cooperation and participation.

Can I download the data collected from my surveys and polls?

Absolutely. PollQR is designed to be a cooperative tool that feeds into your team's workflow. All responses collected through both QR code surveys and live polls are stored in your personal data store within the platform. You can download the complete dataset at any time as a .CSV file, making it easy to import into spreadsheets or other analysis tools for further reporting and collaboration.

What is the difference between a QR Code Survey and a Live Poll?

The core difference is their purpose and duration. A QR Code Survey is designed for long-term feedback collection, like a customer feedback form linked to a static QR code placed in a store. A Live Poll is for real-time, synchronous interaction during an event or presentation; it's active for a short period, and results are often displayed live to create a cooperative, engaging experience with the audience.

How does the AI sentiment analysis work?

Our AI tools act as a cooperative partner in your analysis. They automatically scan the text of open-ended survey responses (like comment boxes) to assess the emotional sentiment (positive, negative, neutral) and extract frequently mentioned keywords and themes. This allows you and your team to quickly visualize what customers are talking about most and understand the general emotional tone of the feedback without reading every single response manually.