Recall.ai

About Recall.ai

Recall.ai is the collaborative infrastructure layer that empowers teams to seamlessly integrate meeting intelligence into their applications. It functions as a unified API for capturing high-fidelity recordings, accurate transcripts, and rich metadata from major meeting platforms like Zoom, Microsoft Teams, and Google Meet. Designed for engineering and product teams, Recall.ai eliminates the immense complexity of building and maintaining direct integrations with multiple, ever-changing video conferencing APIs. Instead of spending months navigating different authentication protocols, SDKs, and compliance requirements, teams can partner with Recall.ai to launch recording and transcription features in days. This allows companies to focus their synergistic efforts on their core product and user experience, while Recall.ai handles the reliable, scalable infrastructure behind the scenes. Trusted by thousands of companies, it provides the essential building blocks for conversation intelligence, AI assistants, coaching platforms, and more, fostering a cooperative ecosystem where innovative tools can be built faster and more reliably.

Features of Recall.ai

Meeting Bot API

This feature allows your team to programmatically send a bot participant into video calls to capture the meeting. It's the ideal collaborative solution when you need explicit recording consent from participants, as the bot is a visible attendee. Beyond simple recording, this API enables the development of interactive AI agents that can participate in meetings, send chat messages, display images, and stream audio, opening up new avenues for team productivity and automated assistance within the call environment itself.

Desktop Recording SDK

For a seamless, integrated recording experience that doesn't require a bot in the call, the Desktop Recording SDK is the perfect tool for your development team. It allows you to build a native desktop application that can capture meetings, system audio, and even in-person conversations directly from a user's computer. This approach provides a stealthier and more flexible recording method, empowering teams to create powerful internal tools or client-facing products that work across any meeting software or live interaction.

Comprehensive Data Extraction

Recall.ai goes beyond basic recording by delivering over 100 structured data points from every meeting, fostering deeper analysis and collaboration. Teams receive perfectly diarized transcripts (who said what), separate audio and video streams for each participant, screenshare content, chat logs, participant emails, and rich meeting metadata. This granular data suite enables product teams to work together to build sophisticated features like speaker analytics, content search, and personalized highlights.

Enterprise-Grade Reliability & Security

Built for team trust and scale, Recall.ai provides a robust foundation with enterprise-level security and compliance certifications, including SOC 2, ISO 27001, HIPAA, GDPR, and CCPA. This shared commitment to security means your engineering and compliance teams can integrate with confidence. The platform is designed for high reliability, handling spikes in usage and ensuring data is captured accurately, so your team can depend on the infrastructure while focusing on delivering value to your own users.

Use Cases of Recall.ai

Conversation Intelligence & Sales Enablement

Product teams in the sales tech space use Recall.ai to collaboratively build powerful platforms that analyze sales calls. By automatically capturing recordings and transcripts, these tools provide teams with insights into talk ratios, keyword spotting, and coaching moments. This synergy between engineering, sales, and customer success teams helps refine pitches, train new reps, and ultimately win more deals through data-driven collaboration.

AI Meeting Assistants & Notetakers

Development teams are leveraging the Meeting Bot API to create collaborative AI agents that join meetings as active participants. These assistants can generate real-time summaries, extract action items, answer questions based on the discussion, and manage follow-ups. This offloads administrative work from human participants, allowing teams to focus on the discussion and work together more effectively.

Internal Knowledge Management

Organizations use Recall.ai to foster company-wide collaboration by automatically recording and transcribing all-hands meetings, engineering stand-ups, and training sessions. This creates a searchable knowledge base that ensures no insight is lost, enabling team members who couldn't attend to catch up asynchronously and allowing everyone to collaborate from a single source of truth.

Customer Support & Quality Assurance

Support and QA teams collaborate to improve service quality by recording customer support calls (with consent) for training and analysis. Recall.ai provides the transcripts and metadata needed to identify common issues, monitor agent performance, and develop better training materials. This teamwork leads to faster resolution times, higher customer satisfaction, and a continuously improving support workflow.

Frequently Asked Questions

Which meeting platforms does Recall.ai support?

Recall.ai provides a collaborative, unified API for major platforms including Zoom, Microsoft Teams, Google Meet, and Slack Huddles. Our team continuously works to maintain and expand these integrations, handling all the platform-specific complexities so your team doesn't have to. This allows you to build one integrated experience for your users across all their preferred meeting tools.

How does Recall.ai handle recording consent and privacy?

We are built as a partner in compliance. The Meeting Bot API provides a transparent method where the recording bot is a visible participant, ensuring explicit consent. For desktop recording, it is the responsibility of the application builder (your team) to obtain consent within your app's workflow. Recall.ai supports this partnership with robust security certifications (SOC 2, HIPAA, etc.) to ensure data is handled securely end-to-end.

What is the difference between the Meeting Bot API and the Desktop Recording SDK?

This choice enables different collaborative strategies. The Meeting Bot API is best when your team needs the bot to be a visible, interactive participant for consent or to build an in-call AI agent. The Desktop Recording SDK is ideal for creating a more integrated, stealthier user experience where recording happens via a local app, without an extra bot attendee. Our team can help you decide which approach synergizes best with your product goals.

Can we build real-time features with Recall.ai?

Absolutely. Recall.ai is designed for teams building collaborative, real-time applications. Our API provides real-time audio, video, and transcript streams, allowing your engineering team to create live captioning, real-time sentiment analysis, or instant feedback tools. This enables a new level of synchronous collaboration and engagement within the meeting experience you provide to your users.

Pricing of Recall.ai

Recall.ai offers a flexible pricing model designed to scale with your team's collaborative efforts. You can start building for free with a generous free tier. As your usage and needs grow, paid plans provide increased volumes of recording minutes, advanced features, and dedicated support. For detailed, up-to-date information on specific plans, tiers, and costs, please visit the official Recall.ai Pricing page on their website.