LiveChat

LiveChat offers an AI-powered chat summary tool to streamline chat analysis and management.
July 24, 2024
Web App
LiveChat Website

About LiveChat

Chat Summary is an innovative app designed for businesses using LiveChat, utilizing OpenAI's advanced technology to automatically generate precise summaries from chat transcripts. This app enhances communication efficiency for customer support teams, enabling quick reviews of key discussion points and saving valuable time for users.

Chat Summary offers flexible subscription plans: Plus at $24/month for 3 million tokens, Lite at $8/month for 1 million tokens, and Premium at $40/month for 5 million tokens. With an initial offer of 10,000 free tokens, users can explore the app’s capabilities before committing to a monthly plan.

The user interface of Chat Summary is intuitively designed, making it simple to navigate and access summaries effectively. The layout promotes ease of use, with features like the dedicated reports section enhancing user experience. Chat Summary aims to provide a seamless browsing experience for all users.

How LiveChat works

Users interact with Chat Summary by signing up and linking their LiveChat account. After onboarding, they can automatically generate summaries by archiving chats or using selected tags in settings. The app’s layout facilitates easy access to generated summaries in the reports section, making information readily available for efficient review.

Key Features for LiveChat

Automatic Summary Generation

Chat Summary’s automatic summary generation feature allows users to effortlessly produce chat summaries when transcripts are archived. This core functionality enhances efficiency, saving users time by quickly distilling key conversations into concise summaries, ensuring they can focus on critical business tasks.

Detailed Reports Section

The reports section in Chat Summary provides users with easy access to historical summaries, including chat IDs and tokens used. This unique feature enhances transparency for users, allowing them to track their usage effectively. Chat Summary empowers users to manage their account resources with confidence.

Free Token Start-Up

Chat Summary offers newcomers 10,000 free tokens to experiment with the platform without financial commitment. This distinct feature is designed to encourage users to explore the app's functionalities, making it an attractive option for businesses looking to optimize chat transcription processes without upfront costs.

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