Canny

About Canny

Canny is a customer feedback management platform designed for businesses seeking to improve their products. By centralizing feedback collection and prioritization, Canny empowers teams to understand customer needs effectively, enhancing product development. Its unique feedback automation feature allows seamless integration within existing workflows, optimizing user experience.

Canny offers flexible pricing plans to cater to various team sizes and needs. These tiers include a free basic option as well as premium plans that unlock advanced features like custom feedback portals and analytics tools. Upgrading provides businesses greater insight and efficiency in managing customer feedback.

Canny features a user-friendly interface with an intuitive layout, ensuring a seamless browsing experience. Its design highlights quick access to feedback management tools and generates easy navigation paths for users, enhancing organization and efficiency. Enjoy a modern experience with Canny's straightforward, customizable interface tailored to user needs.

How Canny works

Users start by signing up for Canny and quickly set up their feedback portal where they can begin collecting customer insights directly. The platform allows users to analyze this feedback, identify key themes, and prioritize feature requests based on customer input. Canny’s simple dashboard makes it easy for teams to collaborate, share updates, and build roadmaps to keep stakeholders informed. With automation features, users can efficiently manage feedback and focus on actionable insights for product development.

Key Features for Canny

Automated Feedback Collection

Canny’s automated feedback collection feature allows users to seamlessly capture and analyze customer insights. By connecting with support tools, it deduplicates and organizes feedback, ensuring that no valuable ideas are overlooked. This unique aspect of Canny enhances decision-making and maximizes product impact.

Prioritization Formula

Canny offers a customizable prioritization formula that helps teams determine which features to develop next. Users can score feedback based on impact and effort, streamlining the decision-making process. This powerful tool ensures alignment with business goals while addressing customer needs effectively through Canny's platform.

Public Changelogs

Canny enables the creation of public changelogs to keep customers informed about feature releases and updates. This transparency builds trust and encourages user engagement, helping teams communicate effectively with their audience. Canny's changelog feature is instrumental in building a community around your product.